Gentle washing will keep your project beautiful for longer. For best results, hand-wash your finished project with a drop of detergent or wool wash. If combining light and dark colours, please swatch as the yarns may bleed. This is especially important if using deep reds. To minimise bleeding, hand-washing in cold water is the safest option.
We use An Post International Express for all orders. This service costs a flat-rate of €7 per delivery to anywhere in Europe and €14 for the rest of the world. If you purchased a club membership then we only charge you for two of the three deliveries (€14/€28)
FREE SHIPPING ON ORDERS OVER €300 TO SELECT COUNTRIES. Does not apply to clubs as these are 3 separate shipments. If you select 'Free Shipping' option at checkout, all three months will be shipped together in one parcel (they are packaged separately internally).
If you are purchasing a club and you are being charged UPS shipping at checkout, please note all three months will be sent together in one parcel. We will wrap the three months in opaque packaging so that you can still enjoy a monthly surprise should you wish to!
You will receive your tracking number via email once your order has shipped. International shipments may at times take up to four weeks.