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Payment

We accept Paypal. Please make payment promptly after purchase as items are held for a limited time in the shopping cart.


Shipping

We try to ship within 5 business days of receiving your payment. we always combine shipping, so if you've bought and paid for more than one item, extra shipping will be refunded via Paypal. Shipping is via An Post registered express post with tracking. Once a package has been shipped, I can no longer assume responsibility for the contents and the value contained. If you have not received your package, please contact us for a tracking number. Be aware that between shipping and customs, parcels to the USA, New Zealand and Australia may occasionally take up to a month to arrive.


Refunds and Exchanges

We accept returns and will gladly refund your money. Unfortunately we cannot refund shipping costs. Items must be in original state - yarn cannot have been wound into a ball. This does not affect your statutory rights.


Additional Info

Unfortunately, we are not in a position to accept custom orders currently. We also not able to offer ball winding services.